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Terms of Service

Last updated: 5th August 2025

1. Agreement to Terms

By accessing or using the We Build Stores website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

We Build Stores provides:

  • Web design and development services
  • Search Engine Optimisation (SEO) services
  • Digital marketing services
  • Business growth consultancy
  • Website maintenance and support

3. Service Agreements

Specific services are governed by individual service agreements or proposals. These Terms of Service apply in addition to any specific agreements.

4. Payment Terms

  • Pricing: All prices are in GBP and exclude VAT unless stated otherwise
  • Payment Schedule: As specified in individual service agreements
  • Monthly Services: Billed monthly in advance via direct debit or invoice
  • Late Payments: Subject to interest at 8% above Bank of England base rate
  • Refunds: Determined on a case-by-case basis

5. Client Responsibilities

You agree to:

  • Provide accurate and complete information
  • Respond to requests for information promptly
  • Provide necessary access to accounts and systems
  • Review and approve work within agreed timeframes
  • Ensure you have rights to all content provided

6. Intellectual Property

  • Client Content: You retain ownership of content you provide
  • Our Work: We retain ownership of code, designs, and methodologies until full payment
  • License: Upon full payment, you receive a license to use delivered work
  • Portfolio Rights: We may showcase completed work in our portfolio

7. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties without written consent, except as required by law.

8. Website Use

When using our website, you must not:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or viruses
  • Attempt to gain unauthorised access
  • Scrape content without permission

9. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific results from our services.

10. Limitation of Liability

To the maximum extent permitted by law, We Build Stores shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount paid for the specific service.

11. SEO and Marketing Services

We cannot guarantee specific rankings or results. SEO and marketing outcomes depend on many factors outside our control. We use best practices but results may vary.

12. Termination

  • Monthly Services: Either party may terminate with 30 days written notice
  • Project Work: Termination terms as specified in project agreement
  • Effect: Upon termination, all outstanding fees become due

13. Indemnification

You agree to indemnify and hold We Build Stores harmless from any claims arising from your use of our services or violation of these terms.

14. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of new terms.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms of Service, together with any specific service agreements, constitute the entire agreement between you and We Build Stores.

18. Contact Information

For questions about these Terms of Service, please contact:

We Build Stores

Tony Cooper

Email: tony.cooper@webuildstores.co.uk

Phone: 01952 407599

Address: Telford, Shropshire, UK

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