Privacy Policy

1. Introduction

We Build Stores ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website webuildstores.co.uk or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Personal Data You Provide

We may collect the following information when you voluntarily provide it:

• Name
• Email address
• Phone number
• Business name
• Website URL
• Service enquiry details

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide quotes
• To deliver our services
• To send service-related communications
• To improve our website and services
• To comply with legal obligations
• To send marketing communications (only with your consent)

4. Legal Basis for Processing

We process your personal data based on:

• Consent: For marketing communications and cookies
• Contract: To provide services you've requested
• Legitimate Interests: To improve our services and respond to enquiries
• Legal Obligation: To comply with applicable laws

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share your data with:

• Service Providers: Trusted third parties who assist in operating our website and conducting business (e.g., hosting providers, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or asset sale

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers
• Limited access to personal data
• Regular security assessments

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:

• Contact form enquiries: 3 years
• Client data: Duration of service plus 6 years for tax purposes
• Marketing data: Until you unsubscribe

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request limited processing of your data
• Portability: Receive your data in a structured format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Where processing is based on consent

To exercise these rights, please contact us using the details below.

9. Cookies

We use cookies to enhance your experience on our website. These include:

• Essential cookies: Required for website functionality
• Analytics cookies: To understand how visitors use our site (Google Analytics)
• Marketing cookies: To deliver relevant advertisements (only with consent)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

12. International Transfers

Your data may be transferred to service providers outside the UK. We ensure appropriate safeguards are in place, such as standard contractual clauses approved by the ICO.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

15. Complaints

If you're not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):