Inside The Monday Service Kitchen: Mise en Place for Client Delivery

Tuesday 2 December 2025
Hi {firstname},

In This Issue:

  • Why restaurant kitchens are the perfect model for client service
  • Mise en place: Everything in its place before service begins
  • The Monday Service protocol: How client work actually gets delivered
  • Monica and Marco: The sous chef model for AI collaboration
  • Why this only works at boutique scale (30 clients, not 300)

Last week I explained how The Palantir gives AI operational consciousness through 542 wiki pages and hierarchical retrieval.

But operational consciousness is just the foundation. What do you actually do with it?

The answer is The Monday Service - a systematic approach to client delivery that borrows everything from professional restaurant kitchens.

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